For over 30 years, Gentle Giant has provided innovative facility services and restoration solutions across residential, commercial, strata, and industrial asset classes. We are in the business of making businesses and homes safer, healthier and more hygienic places to work and live.
The brand reputation of a business can be destroyed by one single issue, in one single site, anywhere anytime. Someone’s home – one of their biggest assets – can be severely damaged or destroyed. Hence the need for expertise; a promise which we are uniquely placed to deliver given our many decades of experience, market
Our difference lies in our people. They are the face of our company and at the heart of what we do. We invest in a highly knowledgeable and experienced team to protecting your valuable asset.
Our professional technicians are the absolute best in the cleaning and restoration industry, with monthly training, combined with state of the art technology and processes, whilst supported by an extensive back-of-house team. Our customer service team are friendly, knowledgeable, responsive and ready to support you 24/7 – 365 days a year.
Gentle Giant Technicians
Our technicians are skilled professionals that participate in ongoing training programs to keep their skills best in class. The training our technicians undertake had been developed specifically to raise their knowledge and practical experience to the highest industry standards.
Gentle Giant’s technicians provide professional cleaning and restoration to homes, and businesses of every shape and size – from the local church to international multinationals. Our professional technicians work to develop partnerships with our customers, protecting your most valuable asset.
Our professional technicians are trained to provide you with the highest standard of service, designed with families, children and pets in mind. Our technicians are also truly local to you as they live and work in the communities they serve.
We protect your reputation and minimise risk as well as safeguard families, homes, and businesses. We put the environment first and aim to cause the least possible impact, whilst adhering to our corporate social responsibilities. We support best practice procedures and ensure all staff comply on a daily basis through our Health and Safety program.
Quality Assurance Managers
Our QA Managers support our technicians and are a part of our dedicated team that strive to provide you with the best quality service. All Quailty Assurance Managers have exceptional knowledge in the cleaning and restoration industry.
Quality Assurance Managers continually review service levels, and consistently seek improvements in all areas of the Service Department. QA Managers will strive to build relationships with you to help with your individual and company needs.